Our customers' satisfaction is our number one priority.

All goods bought online must be returned within 14 days of receiving the item, unfortunately after this time we can’t offer you a refund or exchange.

If you are unhappy with our products in any way, they can be returned or exchanged provided that it is in saleable condition. Returns of faulty items will only be accepted if faulty when delivered to you – please contact us immediately if this is the case. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Free CLICK AND COLLECT is available from our Whitstable Store

(54 Harbour Street, Whitstable, Kent CT5 1AQ)

Standard delivery usually takes around 3-5 business days, First Class is 1-2.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.